SERVICES
Build the structure your mission needs.
From one overdue handbook to a full organizational knowledge system, Two Alders helps transform the behind-the-scenes work into something clear, practical, and maintainable.
People
Give staff, managers, and volunteers clearer expectations and better starting points.
- Employee handbook development & refreshes
- Onboarding and offboarding systems
- Job description libraries
- Manager toolkits and review templates
- Volunteer handbooks and role guides
- Policy formatting and resource hubs
Operations
Capture the know-how that keeps programs and teams moving.
- SOP and procedure libraries
- Process maps and workflow documentation
- Checklists, forms, and recurring task systems
- Institutional knowledge capture
- Event and program playbooks
- Document cleanup and organization
Governance
Create a stronger, more usable foundation for board leadership and continuity.
- Board manuals and orientation systems
- Committee charters and resource packets
- Board calendars and meeting templates
- Governance policy libraries
- Leadership transition documentation
- Strategic plan publication and implementation tools
Communications & documents
Turn important information into polished materials people want to read and use.
- Annual and impact reports
- Strategic plans and program guides
- Board and funder presentations
- Sponsorship and partner materials
- One-pagers and organizational profiles
- Branded templates and document systems
Digital systems
Use simple digital tools to reduce repetitive administrative work and improve access to information.
- Professional nonprofit websites
- Intake and request forms
- Internal resource hubs and portals
- Inquiry routing and follow-up workflows
- Spreadsheet cleanup and operational trackers
- Lightweight automations and prototypes
MISSION MANUAL
Your organization’s essential knowledge, in one clear system.
The Mission Manual is a customizable organizational resource designed to reduce knowledge loss and make day-to-day work easier to navigate.
It can live as a polished PDF, a structured shared-drive library, a lightweight internal website, or a combination of formats.
Possible sections
- Who we are and how we work
- Staff and volunteer onboarding
- Policies and people resources
- Core program procedures
- Recurring operations and calendars
- Board and governance references
- Technology and vendor guides
- Emergency and continuity information
- Key templates and forms
- Version and review history
WAYS TO WORK TOGETHER
Start focused. Build from there.
Not every organization needs a major consulting engagement. We can solve one contained problem or help build a larger system over time.
A defined document, template set, audit, or small system.
A handbook, SOP library, board system, or multi-part organizational resource.
Recurring document, website, workflow, and operations support.
Planning ranges only. Final pricing depends on scope, source materials, review needs, timeline, and complexity.
START HERE
Not sure which service fits?
That is completely fine. Start with the problem you are trying to solve, and we can help define the right scope.